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Front office : procedures, social skills, yield and management /

Abbott, Peter, 1933-

Front office : procedures, social skills, yield and management / Peter Abbott and Sue Lewry. - 2nd edition. - Oxford : Butterworth-Heinemann, 1999 - 211p : ill. ; 25 cm.

Previous ed.: 1991.

ISBN: 0750642300 £15.99

Nat. Bib. No.: GB99Z8357 bnb

Subjects--Topical Terms:
Hotel management.
Hotel front desk personnel.

Dewey Class. No.: 647.94068

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