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Kaplan, Robert S.

The balanced scorecard : translating strategy into action / Robert S. Kaplan, David P. Norton. - Boston, Mass. : Harvard Business School Press, 1996. - xi,322p : ill. ; 25 cm.

Includes bibliographical references and index.

ISBN: 0875846513

Nat. Bib. No.: GB96X8531 bnb

Subjects--Topical Terms:
Employee motivation.
Goalsetting in personnel management.
Industrial productivity--Measurement.
Strategic planning.
Organizational effectiveness--Evaluation.

Dewey Class. No.: 658.314