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Smit, Bert,

Sustainable customer experience design : co-creating experiences in events, tourism and hospitality / Bert Smit, Frans Melissen. - 1 volume : illustrations (black and white) ; 25 cm

ISBN: 9781138658547 (hbk.) : £110.00

Nat. Bib. No.: GBB889895 bnb

Nat. Bib. Agency Control No.: 018869448 Uk

Subjects--Topical Terms:
Tourism.
Hospitality industry.
Special events.

Dewey Class. No.: 338.4791