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Brown, Steve, 1957 -

Strategic Operations Management / Steve Brown - xvi, 535 pages ; cm

Includes bibliographical references and index.

Cover; Title; Copyright; Contents; List of illustrations; Author biographies; Preface; Acknowledgements; Part 1 SETTING THE SCENE; 1 Introduction to operations management; 2 Strategic operations management; Part 2 THE BIG PICTURE OF STRATEGIC OPERATIONS; 3 Managing service operations; 4 Innovation; 5 Supply management; 6 Managing inventory, MRP, ERP and JIT; Part 3 MANAGING STRATEGIC OPERATIONS WITHIN ORGANIZATIONS; 7 Managing the transformation process; 8 Human resources and strategic operations management; 9 Doing it better: managing and improving quality 10 Capacity and scheduling management11 Sustainability; Part 4 THE FUTURE; 12 The future of operations management; Index

ISBN: 9781138566132 9781351344227 1351344226 9781315123370 1315123371

Subjects--Topical Terms:
Production management.
Strategic planning.
BUSINESS & ECONOMICS / Industrial Management.
BUSINESS & ECONOMICS / Management.
BUSINESS & ECONOMICS / Management Science.
BUSINESS & ECONOMICS / Organizational Behavior.
Production management.
Strategic planning.

LC Class. No.: TS155

Dewey Class. No.: 658.4/012