Consumer behaviour in tourism /

Horner, Susan, 1956-

Consumer behaviour in tourism / Susan Horner and John Swarbrooke. - 3rd edition. - ix, 446 pages : illustrations (black and white) ; 25 cm

Previous edition: Amsterdam: Butterworth-Heinemann, 2007.

Includes bibliographical references and index.

Providing an international perspective on consumer behaviour in tourism through the use of examples and case studies, this book looks at consumer behaviour in a number of sectors including: tour operation; tourist destinations; hospitality; visitor attractions; retail travel; and transport.

Specialized.

9781138013391 (pbk.) : £38.99 No price


Consumer behavior.
Tourism.
Travel and Tourism.
Travel and Tourism.

338.4'791