Managing packaged tourism : relationships, responsibilities and service quality in the inclusive holiday industry /

Laws, Eric.

Managing packaged tourism : relationships, responsibilities and service quality in the inclusive holiday industry / E. Laws. - London : International Thomson Business Press, 1997. - xxiii,248p ; 25 cm. - Series in tourism and hospitality management .

Includes bibliographical references (p[235]-243) and indexes.

0415113474 : £12.99

GB96W9312 bnb


Package tours--Management.
Tourist trade--Management.

338.4791