Talent management in hospitality and tourism /
Talent management in hospitality and tourism /
edited by Susan Horner.
- xiv, 318 pages : illustrations (black and white) ; 25 cm
Includes bibliographical references and index.
Recruiting and retaining happy and well trained staff is key to the success of all customer-facing businesses. This book explores on this important topic from an individual and personal perspective rather than a company perspective.
Specialized.
9781910158678 (pbk.) : £29.99
Hospitality industry--Personnel management.
Tourism--Personnel management.
Travel and Tourism.
Travel and Tourism.
338.4'791'0683
Includes bibliographical references and index.
Recruiting and retaining happy and well trained staff is key to the success of all customer-facing businesses. This book explores on this important topic from an individual and personal perspective rather than a company perspective.
Specialized.
9781910158678 (pbk.) : £29.99
Hospitality industry--Personnel management.
Tourism--Personnel management.
Travel and Tourism.
Travel and Tourism.
338.4'791'0683