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Cloke, Ken, 1941-

Resolving conflicts at work : ten strategies for everyone on the job / Kenneth Cloke, Joan Goldsmith ; foreword by Warren Bennis. - 3rd edition. - San Francisco : Jossey-Bass, [2011], ©2011. - 1 online resource (xxxii, 368 pages) : illustrations

Includes bibliographical references and index.

ISBN: 9781118010815 9781283082075 (electronic bk.)

Source: 308207 MIL

Subjects--Topical Terms:
Conflict management.
Interpersonal relations.
Personnel management--Psychological aspects.
Psychology, Industrial.

Index Terms--Genre/Form:

LC Class. No.: HD42 / .C56 2011eb

Dewey Class. No.: 650.1/3