Tourism information technology /

Benckendorff, Pierre,

Tourism information technology / Pierre J. Benckendorff, Pauline J. Sheldon, Daniel R. Fesenmaier. - 2nd edition. - 192 pages ; 25 cm. - CABI tourism texts . - CABI tourism texts. .

Previous edition: 1997.

Includes bibliographical references and index.

Fully updated, this new edition covers IT applications and social media across the industry, including airlines, travel intermediaries, accommodation, food service, destinations, events and entertainment. Organized around the visitor journey, it considers how tourists use technologies for decision making before, during and after their travels.

Specialized.

9781780641850 (pbk.) : £39.95


Tourism--Information technology.
Tourism--Information services.
Geography.
Geography.

910.2'85