Understanding decision-making processes in airline operations control /

Bruce, Peter J.

Understanding decision-making processes in airline operations control / Peter J. Bruce. - Farnham : Ashgate, 2011. - 170 p. ; 24 cm.

Includes bibliographical references.

This text focuses on an airline's Operations Control Centre (OCC). This serves as the nerve centre of the airline and is responsible for the operational control of all flights. The book examines many aspects of individual decision-making in airline operations.

Specialized.

9781409411482 (hbk.) : £65.00 1409411486 (hbk.) : £65.00


Aeronautics, Commercial--Decision making.
Control rooms.
Aeronautics, Commercial--Decision making--Evaluation.
Situational awareness--Evaluation.
Transport.

387.7'4042