Specialist communication skills for social workers : focusing on service users' needs /
Woodcock Ross, Johanna.
Specialist communication skills for social workers : focusing on service users' needs / Johanna Woodcock Ross. - Basingstoke : Palgrave Macmillan, 2011. - xii, 210 p. ; 24 cm.
Includes bibliography (p. 195-206) and index.
This text provides students with a solid understanding of the issues involved in effective communication within social work settings. It combines practice examples with a clear theoretical approach, demonstrating the subtleties of communication with service users and carers from a diverse range of social groups. Case studies and examples of communication between social workers and their service users are given for each social group.
Specialized.
9780230218048 (pbk.) : £19.99 0230218040 (pbk.) : £19.99
Communication in social work.
Social service--Practice.
Society.
361.3'2
Specialist communication skills for social workers : focusing on service users' needs / Johanna Woodcock Ross. - Basingstoke : Palgrave Macmillan, 2011. - xii, 210 p. ; 24 cm.
Includes bibliography (p. 195-206) and index.
This text provides students with a solid understanding of the issues involved in effective communication within social work settings. It combines practice examples with a clear theoretical approach, demonstrating the subtleties of communication with service users and carers from a diverse range of social groups. Case studies and examples of communication between social workers and their service users are given for each social group.
Specialized.
9780230218048 (pbk.) : £19.99 0230218040 (pbk.) : £19.99
Communication in social work.
Social service--Practice.
Society.
361.3'2