Communication skills for nurses : a practical guide on how to achieve successful consultations /

Edwards, Marilyn.

Communication skills for nurses : a practical guide on how to achieve successful consultations / by Marilyn Edwards. - London : Quay, c2010. - xiii, 190 p. ; 24 cm.

Includes bibliographical references and index.

Poor communication or dissatisfaction with a consultation is reported to be one reason why patients decide not to attend or do not take a prescribed treatment. This book reinforces good consultation and communication skills, highlighting the areas in which readers may wish to review and improve upon their own skills.

Specialized.

9781856423939 (pbk.) : £19.99 185642393X (pbk.) : £19.99


Communication in nursing.
Nurse and patient.
Interviewing in nursing.

610.7'3'0699