Bridging differences : effective intergroup communication /
Gudykunst, William B.
Bridging differences : effective intergroup communication / William B. Gudykunst. - 4th edition. - Thousand Oaks, Calif. ; London : SAGE, c2004. - xvi, 425 p. ; 25 cm.
Previous ed.: 1998.
Includes bibliographical references and index.
Communicating with strangers - Understanding cultural differences - Understanding group differences - Having expectations for strangers - Attributing meaning to strangers' behavior - Exchanging messages with strangers - Being perceived as competent communicators - Managing conflict with strangers - Developing relationships with strangers - Building community with strangers.
This book is essential reading for anyone who wants to make friends or do business with people of other cultures.
0761929363 (cased) : £65.00 0761929371 (pbk.) : £29.00
GBA3V8005 bnb
Intercultural communication.
Interpersonal communication.
303.482
Bridging differences : effective intergroup communication / William B. Gudykunst. - 4th edition. - Thousand Oaks, Calif. ; London : SAGE, c2004. - xvi, 425 p. ; 25 cm.
Previous ed.: 1998.
Includes bibliographical references and index.
Communicating with strangers - Understanding cultural differences - Understanding group differences - Having expectations for strangers - Attributing meaning to strangers' behavior - Exchanging messages with strangers - Being perceived as competent communicators - Managing conflict with strangers - Developing relationships with strangers - Building community with strangers.
This book is essential reading for anyone who wants to make friends or do business with people of other cultures.
0761929363 (cased) : £65.00 0761929371 (pbk.) : £29.00
GBA3V8005 bnb
Intercultural communication.
Interpersonal communication.
303.482